🛂KYC

To ensure safe activities in the Shrapnel ecosystem, we conduct customer identity verification (KYC) procedures. To authenticate your identity, you need to enter your name, date of birth, email, residential address, zip code, and nationality. Additionally, you will need an identity document (either an ID card, passport, driver's license, or residence permit) and one additional proof of residence.

Why do I need to do KYC?

This is an unconditional process that must be followed in order to withdraw SHRAP tokens, transfer assets such as NFTs, or call signs. In addition, KYC is performed to prevent multiple accounts per person and to prevent crimes.

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🆔How to do KYC

1. After logging in, the KYC page will begin verifying your identity.

1. When the third-party certification authority pop-up appears, click “Confirm” to proceed.

1. Then, on the identity verification page, select “Continue on this device” or “Continue on mobile” to proceed.

1. For mobile devices, you can choose to receive a link via QR code or SMS.

1. Enter basic information. (name, date of birth, email, residential address, zip code, nationality)

1. Select one of your identity proof documents (ID card, passport, driver's license, residence permit) and upload a mobile image.

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🆔KYC review and reconsideration

The submitted documents are then reviewed by the company, and approval generally takes at least 12 hours to a day. Parts with problems are requested for re-release in yellow or red, and it takes from 12 hours to a day to review and approve the re-release.